We offer a 30-day money-back guarantee. If you’re not satisfied, contact us within 30 days. Items must be unused, undamaged, and in their original packaging with tags attached.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. Our checkout is fully secure and encrypted. We never store your payment details.

Please contact us within 48 hours of receipt, ideally with a photo of the item. We will then send a replacement or issue a refund right away. Prior communication is required so we can resolve the issue fairly.

Yes, we ship across the UK. Orders are dispatched within 24 hours. You’ll receive a tracking link by email as soon as your package is on its way.

Most UK customers receive their order within 6 to 13 working days. We use tracked delivery via Royal Mail, Evri, or a similar service. VAT and all import duties are already included — no extra fees on delivery.

If any delays occur, we will contact you directly. Your satisfaction is our priority.

Yes, we offer free tracked delivery across the UK. No minimum spend. No hidden fees.

Yes. As soon as your order is dispatched, you will receive an email with a tracking link. Click it to follow your package in real time.

No problem. Most packages are held for 7 days at a local post office or pickup point. You’ll receive an email or SMS notification with instructions. You can also request a redelivery via the tracking page.